Frequently asked questions
Questions? We answer them.
The essentials on how a travel idea becomes a plan.
No. The trip is designed from your idea: the reason, the timing, who is traveling, and what you want to experience. You receive a proposal with scope and terms before anything is booked.
You share the idea through the contact form or WhatsApp and we reply to a first contact within 1 business day. The first conversation is without commitment: it helps us understand the trip, see whether Nomade is the right company for the project, and explain how we will work.
For many trips you do not need us: a flight and a hotel you have already chosen you can handle alone. We make a difference when there are many decisions, a non-obvious destination, an event with a fixed date, or a trip that does not exist off the shelf.
The scope is defined case by case and may include flights, accommodation, transfers, experiences, insurance, and document guidance. Only what has been confirmed goes into the proposal.
The duration is planned around your available time and what you want to experience.
Some trips can be handled within the normal remuneration of the operation and bookings. Projects that need extensive research, route design, multiple quotes, or specific consulting may carry a planning fee, disclosed before work begins. We never start paid work without first explaining what will be done and what it will cost.
Payment terms are presented in the proposal, before you approve it, alongside the scope of what is included.
The United States, Brazil, Europe, Africa, Asia, and South America, plus interest-led, event, and business travel. If your destination is not on that list, share the idea and we will assess it.
Yes. Competitions, concerts, trade fairs, business missions, and technical visits can be the reason for a trip. Dates, tickets, and availability are checked with official sources before any proposal.
We guide you through the visa process for each destination: documents, timelines, and consulates. The formal application is the traveler’s responsibility.
The rules depend on the services booked and the suppliers involved. They appear in the proposal, before you approve it.
The form of support depends on the operation contracted and is agreed before departure. We work in Portuguese, English, and Spanish.
